Preguntas frecuentes

In our Circus and Toys experiences, your team (of 2 to 6 people) must overcome a challenge and escape the room in a maximum of 60 minutes. To do so, you must solve a series of mysteries and puzzles until you complete your mission.

Throughout the session, a game master will follow your progress and help you with clues if needed. No specific prior knowledge is required, you just need imagination, logic, communication between yourselves, and a great collaborative spirit.

Moorder is a hall escape, a game designed for large teams. Unlike an escape room, the goal here is not to get out of a room but to solve a puzzle. The game takes the form of a team competition in the same space and under the supervision of a game master.

Backstab is a game show that takes references from different television game shows. The goal is not to solve a puzzle, but rather for players to complete different mini-games to earn points while trying to discover the traitors among them.

In our Toys and Circus experiences, teams can have between 2 and 6 players. We do not make exceptions. If there are more members, you can form two teams and play in different rooms, or take turns playing in the same room. The recommended group size is 4 players.

In the Moorder escape hall, teams must have between 6 and 20 players to play at our venue. We also have a portable version of this game for larger groups. If you are interested in playing Moorder at home, please contact us.

Groups of 10 to 15 players can participate in Backstab.

Our rooms are not horror rooms. We try to recreate an atmosphere that generates mystery and unease, but at no time will we try to scare you.

If you suffer from claustrophobia, you will have to assess for yourself how you feel inside the room. Our rooms are spacious enough to play as a team, but at certain points in the game you may feel uncomfortable. In any case, each room has a clearly visible red emergency button that you can press at any time if you prefer to leave.

Even though the door is locked, the game master will closely monitor your movements to help you and ensure you enjoy the experience safely. In any case, each room has a clearly visible red emergency button that you can press at any time if you prefer to leave.

In our rooms, one person from the team can leave after pressing the emergency button without this meaning the end of the game for the rest of the team. If you leave, close the door again and go to reception. We will invite you to have a coffee while you wait for the rest of the group to complete the game.

All of our game experiences are wheelchair accessible, although some elements may be at a height that not all team members can reach. Both Circus and Toys also require at least one member of the group to be able to crouch down at certain points. If any member of the group has a physical or mobility issue that we should be aware of, please let us know before the game session begins and we will give you some recommendations to ensure that their experience is as good as that of the rest of the group.

We have also adapted our Toys and Circus games so that deaf people can participate. To do this, we have explanatory videos in Catalan sign language, and in the room, a light signal will alert you when you have a new text clue.

Our Toys, Circus, and Moorder experiences are available in Catalan, Spanish, and English. You must select your preferred language when making your reservation so that we can prepare the room before your arrival.

Strength and escape games have never gone well together, so for the sake of the facilities and your own safety, it is best to leave it behind. Remember, you will only need to use logic and communication between group members to progress.

However, both Circus and Toys require at least one member of the group to be able to crouch down at certain points. If any member of the group has a physical or mobility issue that we should be aware of, please let us know before the game session begins and we will give you some recommendations to ensure that their experience is as good as the rest of the group's.

Our games are recommended for ages 16 and up, although we recommend that at least one member of the group be of legal age. At Toys and Circus, children ages 8 and up are allowed as long as the group is primarily made up of adults.

Children under 14 are not allowed at Moorder.

To participate in Backstab, you must be of legal age.

Circus KIDS is a version of Circus adapted for children, where they can play without being accompanied by adults. A monitor will enter the room with them to guide them during the game. The minimum age to play in this mode is 8 years old.

When you reserve Circus or Toys, we will ask you to indicate the number of players. If you end up with more or fewer players than you thought when you made the reservation, as long as there are a minimum of 2 and a maximum of 6, we will adjust the final price to the number of players who come.

In the case of Moorder or Backstab, you will pay a deposit when you make the reservation and the rest will be paid at the venue.

The company may prohibit access to anyone who arrives at the venue intoxicated or showing clear signs of drug use. In this case, the experience will be canceled without the possibility of a refund or modification.

Check your spam folder, Google can sometimes be a little mischievous and hide our emails.

All experiences starting after 11:30 p.m. have an extra charge of €10 for night time.

The experience will be canceled without the possibility of a refund or modification 10 minutes after the reservation time.

Cancellations are not accepted, nor are refunds given for reservations. As this is a leisure activity with a specific date or period of execution, the right of withdrawal does not apply under section l) of article 103 of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Protection of Consumers and Users and other complementary laws.

No changes to the experience, date, or time are allowed less than 48 hours in advance (unless you have reservation insurance, in which case changes can be made up to 12 hours in advance).

More than 48 hours in advance, changing the date of the reservation may incur a cost of up to €10 for administrative fees. This modification can be made either with a specific date and time, or a voucher can be generated with which you can come later, without a fixed date. This voucher will be valid for 3 months. Once this voucher has been redeemed, the date cannot be postponed again.